Shipping

How we handle Shipping

Due to organizational reasons, orders will be shipped fridays to sundays. Scrapelevel is not our full time job, even tho we are highly motivated we enjoy some free time.

We use Post Luxembourg as our primary shipping provider to safely deliver our Scrapelevel products to your doorstep. More Infos on Post Luxembourg can be found below. Note that additionally to the shipping prices we add a small fee that covers our packaging.

Does Post Luxembourg deliver Internationally?

Yes, it does. Post Luxembourg delivery service reaches the major countries in the world. In fact, they classify each destination by Zone, which they identify as “Mondes”:

  • In Monde 1 you can find most of the African countries such as Albania, Armenia, Bosnia, Iraq, Israel, Lebanon, Moldova, Russia, Tunisia, United Arab Emirates, and many more.
  • In Monde 2 are South Africa, Brazil, Canada, China, India, the Philippines, Taiwan, and other Asian countries.

Countries such as Andorra, France, Germany, Switzerland, UK, Bulgaria, Lithuania, Spain, and others are included in other groups, but in total there are more than 200 countries to which Post Luxembourg can take its orders.

Is Post Luxembourg expensive?

Shipments within the European territory may vary according to destination, weight and dimensions:

Shipments within Luxembourg vary according to weight and dimensions:

    • For packages up to 50g the price is 0.80 Euro
      • Dimension: Length: 140-235 mm Height: 90-162 mm Width: <5 m
    • 500g – 1.60 Euros
      • Dimensions: Length: <340 mm Height: <250 mm Width: <20 mm
    • 2kg – 3.20 Euros
      • Dimensions: Length: <340 mm Height: <250 mm Width: <30 mm
    • 2kg -4.80 Euros
      • Dimensions: Length: <600 mm Length + Height + Width: <900 mm
    • For packages up to 10kg and 30kg the rates vary between 7 and 10 Euros respectively.
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Shipments within the European territory may vary according to destination, weigh and dimensions:

    • For packages up to 50g the price is 1,05 Euro
      • Dimension: Length: 140-235 mm Height: 90-162 mm Width: <5 m
    • 500g – 3,15 Euros
      • Dimensions: Length: <340 mm Height: <250 mm Width: <20 mm
    • 2kg – 5,25 Euros
      • Dimensions: Length: <340 mm Height: <250 mm Width: <30 mm
    • 2kg -10,50 Euros
      • Dimensions: Length: <600 mm Length + Height + Width: <900 mm
    • For packages up to 10kg and 30kg the rates vary between 25 and 55 Euros respectively.
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For packages going to other countries in the world, outside Europe:

  • The Post Luxembourg shipping costs remain the same as those in Europe up to 2kg, which has a rate of 14 euros
  • Packages up to 10 kg can vary among 38 euros, 74.20 euros, and 110.60 euros.
  • Packages between 10kg and 30kg can have a rate of 105, 218.40 and 312.20 euros.
    If we compare all the rates with other postal companies in Europe, we can see that the prices remain in the average amount, which makes it the best option for the citizens of Luxembourg.

Is Post Luxembourg fast?

All national postal services have a 5 working day delivery guarantee. Thanks to the 110 sales points in the country, between offices and partners, it has been possible to establish a national network that allows the distribution of newspapers throughout the country just before 6:30 a.m. Therefore, a letter or package can be arriving within 2 to 3 working days within the same country.
For international mail, Luxembourg Post delivery time may take a little longer than 5 days, depending on the destination:

  • Shipments to the same European continent can be delivered within 5-7 working days.
  • Packages destined for other continents and the rest of the world can be delivered within 9-15 days, depending on customs controls and restrictions in the destination countries.

Returns

If you are not satisfied with your order, please contact us via email scrapelevel@outlook.com or on Instagram @scrapelevel.eu. We will find a solution together.