Shipping &
Delivery Policy

Last updated: May 2026

Shipping & Delivery Policy

At Scrapelevel, we offer worldwide shipping for our products. We ship with Post Luxembourg and DPD to ensure your orders reach you safely, whether you are in Europe or across the globe.

Processing & Shipping Schedule

We process and dispatch all orders from Friday to Sunday.

Note: As a dedicated but small team, we may take a day or two longer before the order ships to handle your products with the care they deserve while balancing our full-time commitments.

Shipping Rates

Our shipping costs are calculated based on your destination and the size of your package (XS, M, L, XL). All prices below include packaging fees and applicable taxes.

1. Domestic Shipping (Luxembourg)

TypePriceMax Dimensions
XS€2.80235 x 162 x 5 mm
M€5.90340 x 250 x 20 mm
L€9.50340 x 250 x 30 mm
XL€14.50L + H + W < 900 mm

2. EU Shipping & Switzerland Shipping

TypePriceMax Dimensions
XS€3.15235 x 162 x 5 mm
M€7.45340 x 250 x 20 mm
L€11.55340 x 250 x 30 mm
XL€20.20L + H + W < 900 mm

3. International Shipping (Rest of World)

TypePriceMax Dimensions
XS€4.80235 x 162 x 5 mm
M€10.20340 x 250 x 20 mm
L€15.80340 x 250 x 30 mm
XL€28.50L + H + W < 900 mm

Estimated Delivery Times

Delivery estimates start from the moment the package is dropped at the post office (Monday to Saturday).

  • Luxembourg: 2–3 working days.

  • Europe (EU & Switzerland): 5–7 working days.

  • International: 9–15 working days (subject to local customs processing).

Order Tracking: Once your order ships, you will receive a confirmation. You can track your shipment via the Post Luxembourg Track & Trace tool.

 

Returns & Support

If you are not happy with your order, please reach out so we can find a solution together:


Last updated: May 2026. Customers are responsible for any applicable import duties or local taxes for shipments outside the EU.