Last updated: May 2026
This Privacy Policy explains how Scrapelevel (referred to as “we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website www.scrapelevel.eu or make a purchase. We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR).
The person responsible for processing your data (Data Controller) is:
Name: Jesse Wolmerig
Address: 50 Beschmontsbongert, 7526 Mersch
Email: info@scrapelevel.eu
We collect data only when it is necessary to provide our services to you:
Personal Identification: Name, billing address, and shipping address (to process and deliver your order).
Contact Information: Email address and phone number (to send order updates or contact you regarding custom designs).
Technical Data: IP address, browser type, and cookies (to ensure the website functions correctly and to analyze basic traffic).
Order History: Details of the products you have purchased.
Legal Basis: We process this data based on Art. 6 (1) (b) GDPR (performance of a contract) and Art. 6 (1) (c) GDPR (compliance with legal obligations, such as tax records).
To run our shop, we share necessary data with trusted service providers:
Hosting Provider: Our website and database are hosted on secure servers located within the European Union.
Payment Processors: Depending on your choice at checkout, your payment data is processed by providers like PayPal, Stripe, or Klarna. We do not store your credit card details on our own servers
Shipping Partners: We share your name and address with shipping services (e.g., POST Luxembourg, DHL, or GLS) so they can deliver your stickers.
Our website uses cookies to enhance your shopping experience (e.g., keeping items in your cart). You can manage your cookie preferences through our cookie banner or your browser settings. Essential cookies do not require consent, but analytical/marketing cookies will only be used if you opt-in.
We keep your personal data only as long as necessary:
Order Data: We are legally required by Luxembourgish tax law to keep invoices and order details for at least 10 years.
Account Data: Personal information in your customer account is kept until you request its deletion.
Under the GDPR, you have the following rights regarding your data:
Right to Access: You can request a copy of the data we hold about you.
Right to Rectification: You can ask us to correct inaccurate information.
Right to Erasure: You can request that we delete your data (unless legal retention periods apply).
Right to Object: You can object to the processing of your data for marketing purposes.
To exercise these rights, please contact us at info@scrapelevel.eu.
We implement technical and organizational security measures (such as SSL/HTTPS encryption) to protect your data from unauthorized access or loss.
If you believe that our processing of your data violates data protection laws, you have the right to lodge a complaint with the Luxembourgish supervisory authority:
Commission Nationale pour la Protection des Données (CNPD)
15, Boulevard de Jazz, L-4370 Belvaux, Luxembourg
www.cnpd.lu
